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À Propos de Ce Lieu
BOUNCE Singapore offers a spacious trampoline park with diverse activities (dodgeball, ninja course, zipline) and attentive staff focused on safety, making it excellent for kids' birthday parties and group events. However, operational issues persist including overcrowding during peak times, aggressive priority given to birthday parties over regular admission, strict enforcement of minor rules, and mandatory sock purchases, which can frustrate casual visitors.
Ce que les parents adorent
- · Spacious venue with diverse trampoline-based activities
- · Staff attentive to safety and generally friendly and helpful
- · Well-organized birthday party packages with dedicated coordinators
- · Multiple activity stations including dodgeball, ninja course, zipline
Points importants à noter
- · Overcrowded during peak times with long queues at stations
- · Birthday party groups prioritized over regular admission holders
- · Strict, inflexible rule enforcement causing customer frustration
- · Mandatory grip sock purchase ($3) and charging errors reported
- · Overcapacity leading to limited actual playtime despite booking hours
Ce que disent les visiteurs
D'après 50 avis GoogleJulie Hamilton
5 months ago
We had such a fun morning at Bounce. The staff were super friendly and went out of their way to accommodate us despite us having a special needs child. They were flexible and did their best to make the experience a special one for our family.
Farhana Jamal
9 months ago
The kids had a blast on my son's 5th birthday. We got the Unhosted Party package which includes Bounce backpack, grip socks, water & snacks. You can add more things on your own. The place is huge and spacious. We didn't have space issues as …
STEPH NOEL
a year ago
Recently had my sons birthday there. Staff were super organized and managed our party of 21 seamlessly!!! Would definitely recommend!
Eunice Pang
a month ago
Went when there were parties ongoing and we had to constantly move out of the area we were playing in or face a ridiculously long line because the partygoers were given priority. We were also directed out of the free play area because the staff said they wanna let those in the queue enter but.... there were more than enough empty trampolines in the other section of the free play area for the kids who were queueing up to play in. When paying, the staff didn't check how many hours we would've liked to play for and charged us for one and we only realised later on after having made payment and having left the queue. We still had a fun time but with all the queueing and waiting around, you get 45 mins of play time max and if price isn't a concern, then yes i'd recommend Bounce. Otherwise, just go occasionally when you feel an intense need to jump around on trampolines and just hope and pray that the urge only creeps up during weekdays.
HC Tan
4 months ago
Small, over crowded, unfriendly and not helpful staff. Over priced for such experience. Staff allowance queue cutting and with party event mixed with normal users, a lot of time cannot play. Will not recommend to come for such high price, small place, bad service and limited experience
Ch Ris
9 months ago
Seems like they sold too many tickets…. There were time slots at the trampolines. That meant we paid for an hour but only got to use the trampolines half the time….
tyshae shalom
7 months ago
I am writing to express my serious concern regarding an incident that occurred on, 25 June, at your Cineleisure Orchard branch during our group booking at Bounce Singapore. …
Miyai Noah
5 months ago
staff are the worst people. Aishah was being very disrespectful, as she asked me and my friend “is english your first language”, as an insult, when we only asked a simple question about the waver. She kept on ridiculing and belittling my friends, being super unprofessional. I hope to see change.
Abdulrahman AlUsaimi
5 months ago
My daughter came to play she’s literary 109 cm. The hight required is 110 cm. Amirah does not know grey only black or white broke a 5 year old girl’s heart for 1 cm literary. The place is empty what a joke! Would never come back again and definitely bounce should look into putting people with logic in this place.
Karis Chua
2 months ago
there is no control over number of admissions here because why was there five times as many people as there were trampolines? for the large amount we are paying per ticket there should have been more regulation, rather than every 10minutes, …
Xavier Goh
9 months ago
Horrible experience. Bounce Inc had 2 birthday parties, together with general admission ticket holders. They chased all my kids out of the trampoline area as the party folks were entering. Please visit only if you want the kids to sit …
Amrita Randhawa
3 years ago
I brought 11 kids who stood patiently in every line for entry everywhere but a birthday party group would get let in before them everywhere. When I asked a simple question on where on my booking of 3 X 4 passes says that birthday parties …
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