Dave & Buster's Austin - South

We came for our nephew's daughter's birthday. Great time had by everybody.Karson the bartender took care of everybody in our party and he was spectacular highly recommend this Dave & Buster's

We were there for a birthday party on Saturday feb 1st and the place was great. Our server was excellent and the virtual reality games were so fun !! Prizes are also well curated.

Celebrated my grandsons 7th birthday party here. Manager Aaron was attentive and helpful. Loved the reserved party area. It was very roomy with plenty of tables and chairs. The game room was huge and clean!

I waited over 20 minutes for a server to come to my table, even after asking for help several times. There were about eight servers just standing around talking instead of helping customers. When my food finally came, it took forever and wasn’t even that good. Really disappointing experience — next time I’ll eat somewhere else and only go to Dave & Buster’s for the games.

Really disappointed in the service we received on Sunday. I reserved a table about a week and a half ago for 10 people. We were celebrating my son’s birthday. It was very clear from the beginning that she didn’t want to wait on us. I was confused because the restaurant was pretty empty. We had about 6-8 kids with us who stayed playing games almost the whole time. But right off the bat she brings full size cups instead of kids cups so immediately 2 kids accidentally spill their giant drinks on the table and floor. She never offered to get us napkins or get someone to help us clean it. I had to use my birthday napkins to clean the floor. Which in my option is absolutely unacceptable. Then we round the kids up to pass out cake and a couple of the parents sat down at an empty table. They did order food and drinks so we thought this wasn’t an issue especially since there were many empty tables. Apparently this wasn’t the case. About an hour after we arrive the waitress comes up to us and is very rude. Server - “ How long are y’all going to be here?” Me - “Probably about another hour, is something wrong?” Server - “Yeah, you’re taking up my whole section so I can’t make any money and it’s a football night.” Me shocked but still friendly - “Oh I apologize I can ask the other parents to move, I thought because they had their own tabs that they were okay to sit at the empty table.” I ask the other parents to move, which one of them was not happy because she tipped the girl $100 on an $8 kids pizza. She walks off and I am assuming goes to get the busser because as soon as she’s gone he comes out and starts trying to clean our table and take out things even though we are still sitting at the table. We ask him multiple times not take clear our things. At this point the server is now at the host stand complaining to the host and gesturing at us. She provides us no service after this. Not one refill. Not once did she come back and ask if we wanted to order something else. She made assumptions and was incredibly rude and unprofessional yet she still made $180 off our groups and would have made more had she not been so rude. I will not attempt to do that again, which sucks because we love Dave & Buster’s. It’s sad to see that the service has gone down hill here.

Our original waitress was amazing as well as all the other staff for majority of our visit, although near the end one specific server was incredibly rude and disrespectful not just once but continued until we left! He kicked us off of our …