Este é o seu negócio?
Reivindique esta listagem para atualizar suas informações, adicionar fotos e alcançar mais clientes.
Localização
Sobre Este Local
Upwall Climbing is a well-regarded indoor climbing gym with excellent staff training and kid-friendly beginner programs, featuring varied routes for different skill levels and reasonable pricing. However, the venue suffers from occasional understaffing, space constraints during peak times, and inconsistent instructor quality that has led to safety concerns and poor customer service experiences.
O que os pais adoram
- · Friendly, knowledgeable, and encouraging staff members
- · Multiple route difficulties and auto-belay options available
- · Effective beginner certification classes with structured curriculum
- · Reasonable pricing with group discounts and shoe/harness rentals included
- · Kid-friendly environment with specialized WhatsUp classes
Pontos de Atenção
- · Inconsistent instructor quality and unprofessional behavior reported
- · Safety incident reported with inadequate staff emergency response
- · Limited space causing cramping during busy hours
- · Occasional understaffing and poor customer service responsiveness
- · Noisy mall location can interfere with instruction
O que os visitantes dizem
Com base em 50 avaliações do GoogleMin Chiel Kim
4 years ago
My children (11yo + 9yo + 7yo) were really enjoyed for first time trial wall climb at Up Wall Climbing @ downtown east. The staffs were very kindly and professional, they helped us to start and enjoy the wall climbing for first timer. It was a bit tough to try, but 2 hr sessions fly fast and my children want to go this place everyday now. Good place for wall climbing with reasonable price. Thank you for providing such a good experience.
Koh Tiang Peng
2 years ago
Just want to appreciate the great instructors on shift when we were there - Keith, Linus & Ryan They explained the charges very clearly, as well as the differences between the different packages They were very friendly and encouraging, which makes the place not just kid-friendly but also beginner-friendly for adults too! Thanks to them our large group had a good two hours of fun on a Saturday morning
Michelle Goh
4 years ago
A big thank you to Johannes and Hilwah! Hilwah was very friendly and answered my queries professionally. Johannes was very good with my children and they thoroughly enjoyed the 2 hour What's UP session! It was a great first experience at Upwall Climbing and we hope to be back again for another session soon!
Zhao Wei Leon Lee
4 years ago
I bought 10+2 and I brought the kids (2) there 2 times. At most I used up 6 passes. When I went for the third time (14 Nov), they told me my passes are used up. I paid first because the kids were looking forward already and there was a queue. They say they will check and email me on the outcome but there was no news.
edward uy
2 years ago
A boy around 5-6 yrs old fell at a height of atleast 2 storeys yesterday evening 11 Jan at your Downtown East branch. The mother was pretty hysterical while both of your male staff stood there and shocked. They were not trained to handle …
Chin Min Jun
4 years ago
Our parents just threw $200 into lvl 2 and the instructor micheal aw didnt gave me and my brother our certificate due to the time constraint and gave the others their certificte cuz his attention was more on them on the second day . On the first day , at the last part micheal aw was teaching us and his teachings had so many gaps which resulted in our time constraint cuz we didnt know the steps to topping up and his attention was still on the adults and we were lagging behind in the class and he also favours the adults more as it could be shown from his body language and his attitude was basically horrible towards us but he covered it all up with saying with saying that they offer a workshop which was 25 bucks per pax as if he wanted us to go for it and just throw another 50 in just for our lvl 2 cert. Its because of instructors like this in the society which discriminates teens thinking that we cant do lead . How does micheal aw even have a job at upwall??? If u were in our shoes u would definitely feel the same way . #biastoteens
Por que reivindicar esta listagem?
Reclamado
- Envie fotos e vídeos
- Exiba todos os dados de contato
- Escreva sua própria descrição
- Adicione links para redes sociais
- Selo de verificação na sua listagem
- Maior visibilidade nos resultados de busca
Não reivindicado — today
- Sem fotos ou galeria personalizada
- Informações de contato limitadas
- Sem descrição personalizada
- Sem links para redes sociais
- Sem selo de verificação
Free to start. Cancel anytime.
Informações de Contato
Telefone
+6580287028Site
Visitar SiteCategorias
Este local é seu?
Reivindique sua listagem gratuita para atualizar informações e se conectar com clientes.
Reivindicar Este LocalOutros locais em Singapore
Ice Cream Man and Friends
Ice Cream Man and Friends is not primarily a kids birthday party venue, but rather an ice cream shop with multiple lo...
HaveFun Karaoke & Outdoor Beer Garden (SAFRA Yishun)
HaveFun Karaoke offers excellent private karaoke rooms with top-notch sound systems and extensive song libraries, mak...
McDonald's Yishun
McDonald's Yishun has a dedicated party area that staff will open for large groups, making it suitable for birthday p...
Top Party Planner Singapore | Party Rental Specialist | Party People
Party People Singapore excels as a kids birthday party venue with exceptional responsiveness, diverse entertainment o...