Yachtly

I hired Yachtly for my son’s 16th birthday, and once again, they were fantastic. The yacht was beautiful, spotless, and perfectly maintained. The staff was incredibly cooperative and helpful throughout. This is my third time booking with them, and every experience has been seamless—they truly know how to make every occasion memorable for life. Highly recommended!”

I booked a yacht through Yachtly’s Jacky to celebrate my son’s birthday, for 4 hours from 4-8pm. Captain Zhi Zhi and her crew were so professional and nice. We arrived slightly early but they accommodated us, especially helping my father in a wheelchair board the yacht. The entire trip was so fun, and the kids thoroughly enjoyed the water activities and playing on the floats. Even my 6 year old niece had a blast trying her hand at canoeing, with her mother in tow of course :) The food was fantastic, and there’s nothing better than a hot satay after dipping in the sea. The sunset was one to never forget, the night breeze and the lightning storm far away added to the mystique of the night. Thanks Yachtly! Thanks Captain!

Contact with Yachtly was always fast and efficient. They always followed up on all points. I was contacted in the morning by the crew to double check on exact arrival time. The two crew on board were very kind and friendly. Great with the kids. Relaxed and also on the look out for safety at all times. One of the crew quickly jumped in to help my friend who was caught in a rip. No kayak but they arranged a flamingo float instead since it was for a 10th birthday. The yacht was very well priced. I would recommend to anyone. Thanks Yachtly!

The company did an excellent job in ruining my friend's plan for proposal. My friend contacted the company and mentioned that the purpose of booking of the yacht was for a proposal but the agent did not mention to him that balloons were strictly not allowed on board the yacht and there will be a $500 fine. One of the staff that assisted us on the day of the event, said that the agent would've told my friend that balloons were not allowed but no, the agent did not say anything! We had to improvise and could only decorate the yacht with fairy lights which wasn't as romantic or special and had to change the timing for my friend's proposal. The staff also mentioned that we could leave the balloon (this was a customised balloon) in their office and come back after sailing which is at 8pm to collect it even though the office closes at 7pm. We even double confirmed with the staff if it is definite that we would be able to collect the balloon and she assured us that we could. Upon reaching the office at around 820pm, the office was locked, no one was there and we would not collect the balloon. We went to get the security for help but he could not help us in unlocking the office door and this was ongoing till past 9pm where we were all very exhausted. We decided to leave as we believe we will be unable to collect it that night. Horrendous experience with this company. They don't even deserve 1 star please. I believe that you should have at least inform your customers on what items can be brought to the yacht for decorations and there will not be any issues. The only plus point was that the captains on the yacht were very nice and they made the sailing experience wonderful for all of us.