Chuck E. Cheese

401 W Louis Henna Blvd, Austin, TX 78728, United States

Austin, Texas, United States

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Ubicación

Dirección: 401 W Louis Henna Blvd, Austin, TX 78728, United States
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4.1 (100)

Chuck E. Cheese Round Rock is a significantly renovated, clean venue with reliable games and multiple activity options including trampolines and play areas, making it well-suited for kids' birthday parties. Staff quality is inconsistent—some locations feature exceptional party hosts and friendly service, while others have reported rude or inattentive employees. The main drawbacks are high pricing, extra charges for trendy additions like trampolines, and occasional issues with game functionality and ticket output.

What Parents Love

  • Very clean facility with well-maintained games and rides
  • Multiple activity options including games, trampolines, and play areas
  • Birthday party packages include food, drinks, and dedicated party hosts
  • Flexible game card system allows pausing during meals
  • Staff generally friendly and helpful at this location
  • Good pizza quality and diverse food options

Things to Pay Attention To

  • Overall experience expensive and poor value for single visits
  • Trampoline area requires additional $8-12 per child fee
  • Staff quality highly inconsistent, some rude or inattentive
  • Some games frequently broken or give few/no tickets
  • Extra charges for features included in expensive packages
  • Abrasive automated announcements painful to hear

What Visitors Say

Based on 100 Google reviews
K

Kendra Gould

2 months ago

My youngest granddaughter is only 3 so this is a perfect place for us to have fun together. It’s not too big, so I can keep up lol Also, there are soooo many games just her size and she loves it! With food, playtime, and prizes, this is a great place for a safe & fun adventure. We truly had a blast. FYI too they still let you pay cash for prizes if you can’t get enough tickets for what they want. I’m so glad they do that because they stopped doing it at Gattiland, and that sucks. LOVE this place.

N

Norma Redburn

3 months ago

This place was the cleanest Chuck E Cheese I have been to in 30years and 7 kids later. All of the games/ rides worked and the staff was exceptionally polite, kind and helpful! I would recommend this Chuck E Cheese in Round Rock Tx. To anyone. They were not good about checking the kids when we arrived and left, that is the only thing that could be done better. There were only 3 families in the building while we were there so it was not hard to keep track of who’s child was who’s.. Good job to the staff and management of this place. We will definitely return the next time we are in Tx.

F

Faiyaz Suleman

3 years ago

We've been here a few times and had my kids birthday here as well. Amazing customer service, fresh pizza, and awesome birthday host. The place is cleans and the kids always have a blast. We got the birthday package which includes pizza, drinks, ice cream, goody bags, and a play card for the kids. Pretty much just had to show up.

C

Colleen Olivier

3 years ago

If you come here for a birthday party, request Miasia! She was fantastic!! My nephew had an extra amazing woman taking care of him for his 3rd birthday party. She made extra effort to make sure he had a great time 10 out of 10 will come again!

H

Heather Briscoe

6 years ago

The food and staff were AMAZING! We brought our own cake in for a birthday (but we didn't have a party reservation), we were treated just as if we had paid for a full party. It was so nice. Any time something happened to a game the attendant was on top of it. The manager on duty was also wonderful. In all we had the best time!

T

Timothy Fitzgerald

3 years ago

My kids love this place. It is much cleaner and maintained than I remember from days of yore. The pizza is pretty decent, my kids and us parents eat it without complaint (rare). They also have some beer on tap for parents. However, the best part by far is the pay for time, not by game, aspect. You buy a game card that has a set amount of time on it, as opposed to a dollar amount, and can play any game and as many games as you can in that time. You can also pause the game card when the pizza arrives, so you dont waste game time while you are eating. The game card even operates the photo booth! Other places you buy a dollar amount game card and it is gone in 20 minutes, and the kids havent played half the games they want. But I have yet to leave Chuck E.'s with the kids feeling like they didnt get to play enough games.

M

Mohammad Horani

Edited a month ago

My review was 5 stars. Went down to 1 cuz of the lady at the receptionist thats working now is super rude. I came with a friend and he said the same thing.

E

Eun Lee

Edited a year ago

We’re so glad we decided to have our daughter's 4th birthday party at Chuck E. Cheese! It’s the perfect place for kids around this age to have fun. The setup was great, and the pizza was delicious! Our kids, their friends, and even the parents all had a fantastic time. One thing that was disappointing was that even though we chose the most expensive birthday party package, the new trampoline area wasn't included. We were told that it would cost an additional $8 plus tax per child to use it. We had already paid a significant amount, so we decided not to add the trampoline. However, during our party, there were children from other parties who had paid the extra fee and were playing on the trampoline. Our kids, as well as some others who hadn't paid for the trampoline, really wanted to join in, and since the area was open, we had a hard time keeping them away. It would be great if this could be reconsidered and adjusted in the future.

M

Mela Guzman

2 years ago

I will never come back to this place. More than half the games do not work. They do not bring the food to you anymore. It was dirty and empty with white tape all over the floor. It was a waste of $50 that I spent. I should have went to the …

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