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Party City offers quality party decorations and costumes with notably friendly staff, but suffers from inconsistent service at the Holland Village location, overstocking issues, and complaints about product quality and inflated pricing for imported items.
What Parents Love
- Knowledgeable and helpful staff at main location
- Good quality imported party supplies and decorations
- Open on Sundays when competitors are closed
- Wide variety of costumes, wigs, and party accessories
Things to Pay Attention To
- Expensive pricing relative to product quality
- Limited stock and poor inventory of designs
- Holland Village outlet staff reported rude and unfriendly
- Quality control issues with balloons and imported items
- Poor refund policy and unwilling to resolve complaints
What Visitors Say
Based on 25 Google reviewsSamuel Lam
a year ago
Amazing place to get your party decorations! The staff are knowledgeable and super helpful.
Mombetsu Turtle
4 years ago
A very small yet wholesome store selling good quality party supplies and candies imported from US! Staff are very friendly and welcoming, definitely great of help when it comes to pairing up balloons and decorations. …
edtayjb
5 days ago
My wife and I were here today (12 February 2026) to check out this party favours store in Holland Village. We were impressed by its many and varied party and fun products in the store - from party costumes and accessories, to fun stickers, to fun edibles. And the shopping experience here was very nice with its wide enough aisles and cool enough air-conditioning. Plus the staff here were very friendly and helpful.
Mariya Novak
3 years ago
I have purchased an Afro wig from this store and to my mistake I havent opened it during the purchase. mind the item costs 66 sgd and the quality is absolutely appalling. I have never used the item and brought it back 3 days later saying I would like a refund as thre quality of the item is beyond unsatisfactory. The owner of thr shop pretended that she took offence in my comment that the quality if worse than in Daiso and started defending herself that her items are not anyhow from China, they are all the way from California... Needless to say the item is Made in China. Clearly a person with a lot of pride, who doesnt want to keep a customer. I am never coming back. Totally overpriced and not worth it. A situation which could have turned me into a loyal customer has been missed forever.
Audrey
5 years ago
The staff on this holland village are incredibly incompetent and rude. The helium they pump into each balloon is very little thus making the balloons very small and ugly. When I commented, they rudely implied that I can just go to …
Salem Prouty
11 years ago
Over priced and under stocked...
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